HOPES Privacy Notice

Thank you for taking the time to visit our website. Your privacy is important to us, so we have developed a Privacy Notice to inform you about how we handle any information that you provide to us as a result of this website.

HOPES Copyright Notice
HOPES Website Disclaimer Notice
HOPES Privacy Notice

This website is owned and operated by Housing Options Providing Extra Support (HOPES) Incorporated, and is maintained by the Committee of Management whom are volunteers. This Privacy Notice only applies to HOPES and this website.

Protecting your privacy
We are committed to protecting the privacy of our website users, and we are bound by the National Privacy Principles under the Commonwealth Privacy Act. The National Privacy Principles and this Privacy Statement set out the standards of protection you can expect in respect of your personal information. The following Privacy Notice sets out the information which we are required under the National Privacy Principles to give you, as a user of this web site. By accessing and using the HOPES web site, or by submitting information to us, you consent to us using and disclosing your personal information in the ways described in this Privacy Statement.

About HOPES
HOPES developed from an Accommodation working party, formed in the early 1990s, to address supported accommodation problems faced by younger adults with disabilities. Initially encompassing all disabilities, the group decided to concentrate on people with a specific range of acquired injuries and neurological impairments, who were currently slipping through the net. HOPES holds its meetings at the TasCare offices, Main Road Derwent Park, Hobart, Tasmania. The Committee of Management is responsible for the operation of this website resource, and we may, from time-to-time include content from other third-party partners and have content developed by outside agencies.

Your personal information
We may collect information such as your name, location and email address from this website's contact functions. We may require further information to send you the information that you have requested. If you choose not to give personal information to us, we may not be able to provide you with access to some or all of the information or to our other products and services.

How we collect personal information
We may collect personal information from you in a number of ways, including:

Directly from you, for example when you send us an email or complete and submit an online form; and
From third parties - for example, our related organisations or your representatives;

How we collect personal information from the Web Site
We may also collect personal information about you when you use and access our web sites. One of the ways we may collect information about you is through the use of cookies. A cookie is a small text file that the web site may place on your computer. Cookies may be used, among other things, to track the pages you have visted, to remember your preferences and to store personal information about you.

You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer.

When you visit our web sites, our web servers may record other information about or relating to you, such as the time and date of your visit or the IP address assigned to the computer you are using to access the website. In many cases, we cannot and do not use this information to indentify you personally - rather, we simply use this information to track and improve the performance of the web site.

How we use your personal information
Your personal information may be used by us in a number of ways, including:

To give you access to our website and to the content and other things on the HOPES website;
To market ideas (or those of other people) to you, including by email;
To inform you of changes to our web sites, or HOPES;
For internal business purposes - for example, to research and develop the website;

When we disclose your personal information
HOPES does not disclose your personal information to other parties, except as required under the National Privacy Principles, to Government, law enforcement and regulatory authorities.

11 Preventing unauthorised access to your personal information
We will take reasonable steps to maintain the security of and to prevent unauthorised access to or disclosure of your personal information. However, we do not guarantee that unauthorised access to your personal information will not occur, either during transmission of that information to us or after we receive that information.

12 Linked sites
The HOPES website may contain links to other Internet web sites. These links are provided solely for your convenience. If you submit personal information to or via any linked site, the privacy principles applying to that information will be outside our control. You should therefore check the privacy statement of the linked site before submitting information to or via that site.

13 Changes to our Privacy Notice
HOPES reserves the right to change this Privacy Notice to reflect our changing business practices. We may change this Privacy Notice at any time by posting the changed Privacy Notice on this website.

14 How to contact us
If you have any questions in relation to privacy, please contact our Public Officer using the following contact details:

Postal Address
PO Box 840
KINGSTON TAS 7250

Telephone (03) 6229 1040

President
Sue Hodgson

Vice-President
David Pearce

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